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From peace of mind to independence, there are many reasons to hire a home health care service rather than transition you or a loved one into a care facility. However, there’s a high degree of trust required to invite a professional into your home and assist with the things you care most about on a daily basis. To find the right match, it’s good to ask plenty of questions and be specific about your needs when interviewing potential candidates.
7 Home Health Care Service Interview Questions
What Training or Experience Makes You Right for This Job?
To find a practical match for your home health aide, you’ll want to ensure they can confidently attend to the things you need. If special training is required — such as diabetes management — ask them what relevant experience and training they’ve had.
Can I Review All Relevant Documents?
Verify the candidate’s identity and make sure their training and certification are documented. If you work through a health care agency, these documents should already be in order.
Are References Available?
Talking to previous clients helps you learn what to expect from a home health care service. Reading reviews online is also a good way to evaluate caregivers.
What Is Your Availability?
Whether you need regular care or only at certain times, check the caregiver’s availability. If you’re working through an agency, find about their process for having substitute aides when your original caregiver isn’t available.
How Do You Like to Communicate?
When you’re adapting to a new home health aide, you may find you can offer advice or provide feedback to make the experience easier for everyone. Learn how your candidate prefers to communicate these things and how they best respond to direction.
Are You Open to a Background Check? Are You Bonded?
Ask if the professional service you are using has conducted background checks on the caregiver, or ask if you can submit one yourself. It’s also important that the professional is bonded to protect against the financial risk of theft.
Do You Have Any Questions for Me?
Every home and client are different, so allow the home health aide a chance to ask anything that may be on their mind. This helps create an open dialogue.
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